Financial ecosystem

Genome personal pricing

General

Residents from non-EEA countries of the List: Andorra, Aruba, Australia, Bahrain, Bangladesh, Canada, China, Costa Rica, Curacao, Dominican Republic, Gibraltar, Grenada, Honduras, Hong Kong, Isle of Man, Israel, Japan, Malawi, Malaysia, Mexico, New Zealand, Peru, Republic of Korea, San Marino, Serbia, Singapore, South Africa, Switzerland, Taiwan, Thailand, Ukraine, Uruguay.

Pricing is determined by the country of issuance of the identity documents (used for verification).

Fee Information Document

List of supported and prohibited countries

Please check the lists of permitted countries for legal and natural users, prohibited countries for clients, beneficiaries, payment destinations, and other relationships, and prohibited activities on this page.

Account fees

Initial EUR IBAN account opening fee

Free

Monthly account fee

20 EUR / month or 200 EUR / year

Monthly account fee (previous promotions)

5 EUR/month or 50 EUR/year – for clients registered before 10.03.2022 and between 14.09.2022–13.06.2025

0 EUR – for clients registered between 10.03.2022–13.09.2022

Additional (EUR or multicurrency) account opening

Free

Monthly multicurrency account fee

Free

Account confirmation letter

6 EUR (VAT included)

Warranty reserve

0 EUR

Dormant account fee (applies monthly after 6 months of inactivity until the balance reaches 0)

20 EUR

Funds safekeeping fee (in case funds cannot be redeemed / transferred due to missing SEPA payment details and/or the client‘s failure to complete Selfie verification as described in Clause 20.7 of Genome T&Cs )

0.01% (but not less than 3 EUR) of the daily balance stored. (If your remaining balance is 10 EUR or below, we may apply a one-time fee up to the amount of your remaining balance).

SEPA, internal, and card transfer fees

Incoming / Outgoing transfer inside Genome

Free

SEPA Incoming (Credit and Instant) transfers

Free

SEPA Outgoing (Credit and Instant) transfers¹

1 EUR

¹Clients registered between 10.03.2022–13.09.2022 are subject to a promotional fee of 0.11 EUR per outgoing SEPA transfer.

Top-up by non-Genome card (same cardholder only)

Cancellation of outgoing SEPA transfer

20 EUR

Incoming SEPA payment recall processing fee*

50 EUR

Dispute or search of outgoing wire transferred funds

150 EUR

*Charged per incoming SEPA recall request declined or left unanswered.

Currency exchange

Currency exchange rate

For up-to-date currency exchange rates, please check the currency exchange calculator.

Payment execution time for SEPA and international transfers

SEPA Outgoing Credit Transfer (CT)

Up to 1 business day

SEPA Outgoing Instant Transfer (INST)

Within seconds

There may be a delay in execution time periods provided above when additional checks or verifications are made on the side of banks or payment service providers participating in the transaction order execution.